Refund and Returns Policy - Start Building Your Dream

Effective Date: October 12, 2025

At Start Building Your Dream, we’re committed to providing high-quality digital products and resources that help you achieve financial freedom and success. Because our products are delivered electronically, our refund and return policy differs from that of physical goods. Please read the following carefully before making your purchase.

1. Digital Products

All products sold on this website — including eBooks, templates, and digital downloads — are non-tangible and non-returnable. Once a product has been purchased and the download link has been sent, the sale is final.

This policy is in place because digital items cannot be “returned” once downloaded or accessed.

2. Refund Eligibility

Refunds are only granted in the following exceptional circumstances:

You were charged more than once for the same product due to a technical error.
You never received your download link or receipt, and our support team was unable to resolve the issue within 48 hours.
You purchased the same product twice by mistake using the same email address.

If one of these applies, please contact us immediately at info@startbuildingyourdream.com with your order details and proof of purchase.

3. Technical Issues

If you experience any technical problems with your download (such as a broken link or corrupted file), we’ll make sure you receive a working copy of your purchase at no additional cost.

4. No “Change of Mind” Refunds

Because digital products provide immediate access to valuable information and resources, we cannot offer refunds for:

Change of mind after purchase
Lack of understanding of the product’s purpose
Claims of non-use or dissatisfaction unrelated to product functionality

We encourage customers to read all product descriptions carefully before purchasing.

5. Delivery of Products

After successful payment, you’ll receive:

An email receipt with your download link
An instant redirect to a thank-you page where you can download your product
Access to your purchase anytime via your account on our website

If you do not receive your product within 15 minutes of purchase, please check your spam or promotions folder, then contact us at info@startbuildingyourdream.com.

6. Customer Support

We believe in treating every customer fairly. If you’re unhappy or unsure about your purchase, our team will always do its best to assist you and find a solution.

For any questions or support, please contact us at:
📩 info@startbuildingyourdream.com